Track Your Order

How to Track Your Order

1. Order Confirmation Email – After purchase, you’ll receive an email with your order number and tracking details.

2. Tracking Link – Once shipped, you’ll get a tracking number via email. Click the link to follow your package.

3. Account Dashboard – If you created an account, log in to view your order status.

🔍 Don’t see your tracking info yet?

- Processing takes 2-5 business days before shipment.

- Tracking may take 24-48 hours to update after shipping.

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Need Help?

If your tracking shows no updates or you have delivery concerns, contact us at:
📧 customer@omfivira.com

(Please include your order number for faster assistance.)

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Common Tracking Issues

❌ "No tracking information available" → Your order may still be processing.
❌ "Delivered" but not received → Check with neighbors or local post office.
❌ Stuck in customs? → You may need to pay import fees (we don’t cover these).

(For lost or delayed orders, see our Shipping Policy for next steps.)

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Thank you for shopping with Omfivira! 🐾